Implementation Analyst II


Salem, VA


Health, Dental, Voluntary Benefits, Paid-Time Off, SIMPLE IRA

Job description

The Implementation Analyst II position is a key client-facing role in a dynamic industry that is, among other things, responsible for:

  • Simultaneously supporting multiple customer implementations of our M-PWR product
  • Managing project scope, deliverables, timelines, expectations, and client relationship
  • Providing subject matter expertise and recommending solutions for our clients in the area of IT Financial Management
  • Reporting project status and potential risks to senior management
  • Working with customers to gather business and technical requirements and translating them into a functional design that will meet those needs
  • Building functionality in the M-PWR tool (ie. configuration of processes, tables, etc.)
  • Developing design solution and communicating that design to Implementation Analysts and/or Development team to satisfy the business requirements
  • Managing the testing and documenting of underlying data models, processes, and reports to meet functional design and specifications
  • Working with the Research & Development team to ensure that client feedback and solutions are addressed in future releases
  • Managing the development and delivery of customized training materials for client implementations

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