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ServiceNow Partnership

Modernize IT financial management and turn technology spend into measurable business value—through the power of Nicus and ServiceNow®.

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A Strategic Alliance to Modernize Technology Business Management

At Nicus, our partnership with ServiceNow is more than a product strategy—it’s a shared vision. As IT organizations increasingly standardize on the ServiceNow® platform, Nicus recognized early the opportunity to unite financial and operational data natively inside ServiceNow. That’s why we rebuilt our entire ITFM platform from the ground up to run within ServiceNow—delivering modern, AI-enabled, outcome-driven Technology Business Management (TBM).

Working side-by-side with the ServiceNow Center of Excellence, Nicus launched the first enterprise IT Financial Management apps on ServiceNow: IT Cost Transparency at Knowledge 2023, and IT Planning at Knowledge 2024. Today, that innovation continues with a new family of FMDB solutions that enrich native ServiceNow workflows and power its core products with financial insight.

We’re just getting started.

Nicus Software’s FMDB extends our reach well beyond where we can go alone and represents the legacy and goals of the Now Platform.

Erica Volini, executive vice president, worldwide industries, partners, and go-to-market, ServiceNow

Nicus Applications Available on ServiceNow

All Nicus products are natively built on the ServiceNow platform and available on the ServiceNow App Store:

IT Cost Transparency

Gain control over IT spend and redirect dollars to innovation. Deliver credible, granular cost insights aligned to how IT is delivered—empowering smarter decisions, cost optimization, and accountability across IT and finance.

IT Planning

Purpose-built for IT finance. Eliminate spreadsheets and increase agility, accuracy, and accountability across IT budgeting and planning cycles, all within ServiceNow.

FMDB for Enterprise Architecture

Link application costs to business value. FMDB for EA delivers financial context to EA decisions, helping rationalize apps, plan modernization, and prioritize investments.

FMDB for IT Asset Management

Bring financial clarity to IT assets. FMDB for ITAM calculates asset TCO for hardware and enterprise assets—empowering ITAM teams to make informed asset lifecycle decisions.

The Modern TBM Platform

Organizations today face mounting pressure to optimize technology spend while accelerating innovation. But siloed data and disconnected tools hinder progress. Together, Nicus and ServiceNow deliver the industry’s most modern TBM solution:

Built natively on ServiceNow’s unified data architecture, workflow engine, and leveraging agentic AI
Powered by flexible and precise financial modeling and rich cost transparency
Optimized to turn technology investment into measurable business outcomes

Example in Action:
One Fortune 500 enterprise managing billions in IT budget had lost confidence in their siloed TBM tool. Faced with mounting pressure to cut millions in spend, they turned to Nicus and ServiceNow to unify financial and operational data—restoring credibility, visibility, and control.

Ready to Deliver Real Business Outcomes?

Unlock the power of ServiceNow and transform technology spend into measurable business value with Nicus.

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Why ServiceNow + Nicus?

Unified Platform, Better Outcomes
Automate financial insights and eliminate tool sprawl—right in your existing ServiceNow instance.

Real-Time, Defensible Data
Model, allocate, and report technology costs with precision. Make decisions you can stand behind.

Leverage Your Investments
Extend ServiceNow’s security, data integrations, and skillsets into your financial management workflows.

Built for Enterprise Scale
ServiceNow’s data architecture and Nicus’ enterprise-class software ensure future-proof TBM capabilities.

For ServiceNow Employees & Partners

If you’re a ServiceNow team member or partner looking to explore how Nicus solutions complement your go-to-market, we want to hear from you. Our teams work closely across ServiceNow sales, product, partnerships, and marketing—and we’re always eager to collaborate.

Recommended Resources

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Nicus Ushers in New Era of Enterprise IT Financial Management Running Natively on ServiceNow Platform

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