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Products › FMDB for IT Asset Management

FMDB for IT Asset Management

Unlock asset TCO insights across ServiceNow® ITAM workflows with comprehensive asset costs, empowering stakeholders to make data-driven asset decisions.

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Improve Decision-Making with Trusted TCO Data

Calculating the TCO (total cost of ownership) of an asset is challenging due to a lack of visibility into the expenses associated with an asset. With multiple systems, disparate data and siloed teams, most organizations tracking asset TCO miss 60-70% of the cost because they only account for purchase price or contract value. This results in under-representation of the financial impact on costs and future investments.

Gain Complete Cost Visibility Across the Asset Lifecycle

By including both the initial capital costs and the operational costs such as labor, security and disposal, asset managers gain precise cost visibility across every phase of an asset’s lifecycle—from acquisition to retirement.

  • Eliminate guesswork by replacing incomplete or outdated financial records
  • Capture all asset costs in ServiceNow, including internal and external labor, depreciation and maintenance
  • Allocate costs by asset category and lifecycle phase for precise financial tracking
  • View detailed expense breakdowns in the ServiceNow ITAM Asset TCO dashboard
  • Track TCO trends over time to optimize future investment decisions
Blog: What You’re Not Seeing: Why Accurate TCO Data in ServiceNow ITAM Matters

Drive Reductions in Capex and Opex
 

Achieve full visibility into asset costs to reduce waste and optimize spending. FMDB for IT Asset Management aligns financial data with asset lifecycles, empowering organizations to make cost-saving decisions with confidence.

    • Actively and accurately manage costs aligned with assets so when you optimize, you know the true cost leaving your environment
    • Optimize maintenance, renewal, and disposal decisions with real cost insights
    • Make informed asset rationalization decisions with a comprehensive view into asset TCO
    • Assign and manage cost through each phase of the lifecycle of an asset
    • Quantify the removal/retirement of unwanted assets and technical debt
BJs
Target

Quantify the Value of Growth Investments

Evaluate the true cost of AI, cloud, and digital transformation investments to prevent overspending. FMDB for IT Asset Management delivers financial insights that help organizations assess these initiatives and maximize their impact.

  • Understand the true cost of growing initiatives such as AI and cloud so you can align the cost of support with the real value being driven across the enterprise
  • Support enterprise architecture teams with full financial impact, not just asset counts
  • Drive even greater value from your investment in ITAM on the ServiceNow platform

Blog: 4 Places Where TCO Is Essential to IT Decision-Making

Built on ServiceNow Solution

Leverage your investment in ServiceNow

Your organization has already invested in ServiceNow as a secure, enterprise-grade platform, with established data integrations and experienced personnel. FMDB for IT Asset Management builds on this foundation, seamlessly integrating with ITAM workflows to enhance visibility and financial clarity without adding complexity.

  • Populate TCO data directly into the ServiceNow ITAM tables
  • View accurate and complete asset TCO directly within the ITAM Asset TCO Dashboard
  • Utilize ServiceNow phases for expense distribution
  • See how TCO has trended over time to enable deeper analysis and insights
  • Benchmark asset costs against other assets or asset categories

Benefits

Accuracy

Enhance ServiceNow with the full asset costs and TCO

Alignment

Alignment

Bridge financial and operational data for enterprise-wide alignment

Impact

Align IT investments with business goals for strategic impact

Now Certified

Free 30-Day Trial Program

Experience the power of precise asset cost tracking with FMDB for IT Asset Management, risk-free. Our expert-led trial program helps you achieve immediate value while demonstrating the impact of financial transparency in ITAM.

  • Experience accurate TCO tracking and cost optimization firsthand with full support from the Nicus team
  • Champion accurate TCO data with internal stakeholders using a complimentary toolkit
  • Hit the ground running with implementation workshops to accelerate time to value
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FMDB for IT Asset Management TCO

How It Works

  • Import and map asset cost data from finance’s general ledger
  • Import finance’s asset subledger and reconcile any discrepancies with asset cost in ITAM
  • Allocate costs by asset category and lifecycle phase
  • Push financial insights into ServiceNow ITAM workflows and dashboards for real-time decision-making

Features

  • Precise TCO calculations for assets
  • Asset expense distribution by lifecycle phase
  • TCO tracking for individual assets and asset categories
  • Asset cost trend analysis over time
  • Drill-down visibility into GL items driving asset costs
  • Seamless integration with ServiceNow ITAM workflows
  • Standardized and purpose-built cost allocation model for assets
  • Finance-approved general ledger (GL) cost imports
  • Self-learning engine for continuous cost mapping improvements
  • Utilize ITAM labor task cards and rate cards or FMDB-configured labor costs
  • Reconciliation between finance and IT asset records

Nicus Software’s FMDB for ITAM extends our reach well beyond where we can go alone and represents the legacy and goals of the Now Platform.

Erica Volini, executive vice president, worldwide industries, partners, and go-to-market, ServiceNow

Further Resources

Datasheets
FMDB for IT Asset Management
FMDB for IT Asset Management

Unlock Complete Asset TCO Insights in ServiceNow Download the full Nicus FMDB for IT Asset Management Datasheet.

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OnDemand Webinars
Translate Asset Costs into Strategic Decisions on ServiceNow
Translate Asset Costs into Strategic Decisions on ServiceNow

Date: Wednesday, February 13th 2025 Time: 1:00 PM EST / 10:00 AM PST Did you know most enterprises are missing 60-70% of their software, […]

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Blogs
What You’re Not Seeing: Why Accurate TCO Data in ServiceNow ITAM Matters
What You’re Not Seeing: Why Accurate TCO Data in ServiceNow ITAM Matters

If you were about to make a decision with a potential $10 million impact, would it give you pause to learn your numbers might […]

Read More

FAQs

How is Total Cost of Ownership (TCO) different to purchase price in IT Asset Management?

The purchase price of an IT asset typically accounts for only 30-40% of its actual lifetime cost. TCO includes:

  • Direct costs (purchase price, licensing)
  • Indirect costs (deployment, labor, security, upgrades, compliance)
  • End-of-life costs (decommissioning, data migration, disposal fees)
  • Without TCO visibility, organizations underestimate costs, leading to budget overruns and poor investment decisions.

Can I use the standard ServiceNow labor rate and task cards with FMDB for ITAM?

Yes. Labor rate cards in ServiceNow can help you track the time worked on a specific task. However, many organizations do not use the ServiceNow rate cards. To ensure that internal and external labor costs are part of the asset TCO calculations, FMDB for ITAM provides a way for you to input labor costs as part of the initial configuration.

How does FMDB calculate Total Cost of Ownership (TCO) for IT assets?

FMDB can import and map financial data from the general ledger, reconciling it with asset costs in ITAM already. TCO calculations considers all direct and indirect costs, such as purchase price, labor, maintenance, depreciation, and decommissioning. These costs can be allocated to different phases of an asset’s lifecycle to ensure a fully burdened TCO calculation.

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