Join Nicus at Knowledge 2025

ServiceNow Knowledge 2025 is the premier event for digital transformation leaders looking to unlock the full potential of their ServiceNow investment. This annual gathering brings together industry experts, innovators, and peers to explore the latest advancements in AI, automation, and enterprise workflow optimization.

Why Attend?

• Gain insights from cutting-edge sessions and real-world customer success stories
• Explore how AI and automation are reshaping IT and financial operations
• Connect with industry leaders and ServiceNow experts to exchange best practices

Nicus Speaking Sessions

Nicus & AT&T Session:

We’re thrilled to be hosting an exclusive session with AT&T:

• Session: How AT&T Optimized Costs by Modernizing Their TBM Approach on ServiceNow
• Presenters: Thomas Fleming, VP of Finance, AT&T and Craig Hollenbeck, Nicus Senior Vice President of ITFM Strategy
• Date & Time: Wednesday, May 7 | 3:00 PM – 3:20 PM PDT

Session Overview:
You can’t manage what you can’t measure, and that’s why Technology Business Management (TBM) was introduced. TBM helps translate technology investments into business value. And while TBM is not new, AT&T decided to take a modern approach to it. They’d been using a siloed TBM platform to manage a multi-billion-dollar budget, but despite significant investment, nobody believed the data. With pressure to take millions out of IT spend, AT&T decided to partner with Nicus and ServiceNow to align their operational and financial data on the ServiceNow platform.

Nicus AI Agent Session:

We’re excited to show attendees how to leverage AI agents to get real-time financial insights.

• Session: How AI Agents in ServiceNow Drive Smarter Tech Spend Decisions 
• Presenters: Janie Longfellow, Chief Product Officer
• Date & Time: May 7 | 11:30 AM – 11:50 AM PDT

Session Overview:
Technology costs are exploding, driven by inflation, rising cloud costs and investments in AI. How do you ensure technology spend delivers measurable value and aligns with business goals? In this session, discover how AI Agents can provide real-time financial insights and recommendations in ServiceNow to reduce costs, enhance performance, and prioritize high-impact investments. 

Nicus Booths

Stop by the Nicus booth 3725 to see how we help organizations turn IT data into business value, and discover why more enterprises are running TBM/ITFM on ServiceNow.

Nicus is proud to be a sponsor and an active participant in the AI Innovation Zone, where we’ll demonstrate the Nicus Finance AI Agent at booth AIS17.

Let’s talk about how you can take control of your IT costs and drive smarter decisions. See you at Knowledge 2025!