Accelerate Outcomes with the Modern TBM on ServiceNow

Technology business management (TBM) is a structured framework for aligning technology spend with business value. The TBM framework involves mapping IT costs to a standardized taxonomy for a clear picture of spending and how it translates into business outcomes.

By establishing this baseline of IT cost transparency, technology leaders can use TBM across the business operation lifecycle in areas such as:

• Strategic planning to align IT investments with long-term business objectives
• Demand and capacity management to balance available resources with IT needs
• Financial planning to enable accurate budgeting and forecasting
• Delivery management to ensure projects are delivered on-time and within budget
• Value management to continuously assess and improve ROI from technology investments such as digital transformation, cloud migration and AI

Unite your financial and operational IT data through ServiceNow’s robust workflow automation and integrated data fabric, simplifying management and boosting strategic agility. With the Nicus TBM on ServiceNow solution you:

• Eliminate legacy TBM software and spreadsheets, consolidating TBM on ServiceNow
• Free resources from operational tasks to drive strategic business initiatives
• Deliver real-time visibility into technology spending
• Accelerate data-driven decision-making

Ensure accuracy and transparency in financial insights and decision-making processes. The Nicus TBM on ServiceNow solution helps you:

• Achieve precise, flexible cost modeling aligned directly with business goals
• Leverage ServiceNow’s Agentic AI for proactive insights
• Align technology investments clearly with business value
• Quickly identify and address cost inefficiencies

Extend and enhance the value of your existing ServiceNow ecosystem without adding complexity. With Nicus TBM on ServiceNow you:

• Harness the industry’s richest IT data model (CSDM/CMDB)
• Utilize existing ServiceNow integrations, security, and compliance frameworks
• Accelerate TBM adoption by leveraging current team skillsets
• Reduce costs and complexity associated with new point solutions
• Maximize your overall ServiceNow investment

Move beyond traditional IT cost management by integrating operational intelligence with financial rigor. The Nicus TBM solution on ServiceNow enables you to:

• Clearly demonstrate how IT spend drives enhanced profitability
• Redirect operational savings towards strategic innovation
• Improve customer experiences through optimized technology investments
• Align IT financial management directly with strategic business objectives

Understand exactly how the Nicus TBM on ServiceNow platform translates into direct value for your organization:

• Cost Optimization: Proactively identify cost savings opportunities to maximize budget effectiveness.
• Effective IT Expense Management: Align IT spending strategically with business growth objectives.
• Service Rates and Business Discipline: Establish clear service rates to run IT operations like a business.
• Transparent Chargebacks: Allocate IT costs transparently to departments, units, or government agencies.
• Rapid Responsiveness: Quickly respond to inquiries from business units regarding their IT spend.
• Enhanced Planning Efficiency: Streamline and accelerate the IT planning process for better outcomes.

Adapt swiftly to changing business needs using a platform designed for continuous evolution. With Nicus TBM on ServiceNow, you:

• Ensure scalability through ServiceNow’s sophisticated integration architecture
• Take advantage of new ServiceNow platform capabilities for TBM
• Ensure long-term adaptability to future business and technology landscapes